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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48881 reviews)

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4.94

Based on 48,881 reviews, last reviewed 3rd Mar 2026

110675% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A great and simple account with a great and easy con... A great and simple account with a great and easy contactable customer service Reviewed on: 3rd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48881)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Really nice and efficient user experience.

Really nice and efficient user experience. App hasn't had any issues, have recommended to friends and family Reviewed on: 18th February 2026

Brilliant for using abroad.

Brilliant for using abroad, great communications informing of each banking activity immediately. AA+++ Reviewed on: 18th February 2026

Chase is an excellent bank to take care of your curr...

Chase is an excellent bank to take care of your current account. Reviewed on: 18th February 2026

Excellent customer service, fast response, always he...

Excellent customer service, fast response, always helpful and easy to deal with. App works great and does all the things needed. Reviewed on: 18th February 2026

Excellent communication from Chase bank.

Excellent communication from Chase bank. Although they are online they are quick to respond to telephone calls to help you with any queries. I feel that my money is safe with them and they look after me as a customer. Reviewed on: 18th February 2026

I have already recommended Chase to a couple of people.

I have already recommended Chase to a couple of people. I find the app very easy to use, and the rewards are great! I would recommend the card to anyone! Reviewed on: 18th February 2026

Efficient and Helpful

They are very helpful when you need to contact them. Payments show on your account quickly and efficiently. Reviewed on: 18th February 2026

Simple and smart

Very simple to use, no fees, and opportunity to cash back is all great. Reviewed on: 18th February 2026

Chase is great

In my experience, Chase has always been great and easy to use. Reviewed on: 18th February 2026

Lovely experience all round, love the round up feature

Lovely experience all round, love the round up feature Reviewed on: 18th February 2026

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