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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Very good

Excellent service whxbx nznzns xxx Reviewed on: 12th April 2024

The Card is unusable most of the time.

The Card is unusable most of the time. You need to keep updating mobile app, else the card is unusable. There is no warning. When you use the card it refuses' the transaction until you update your app. I was once in a long queue, reached the front unable to use the debt card. Told this to customer care too. I has not changed in more than an year. Reviewed on: 12th April 2024

Everything has been fantastic!

Everything has been fantastic, great support and great perks! Heads and shoulders above any other mainstream UK bank! Reviewed on: 12th April 2024

The app is very good, cashback is also great and the...

The app is very good, cashback is also great and the roundup feature Reviewed on: 12th April 2024

Cashback, quick customer service, easy app

Cashback, quick customer service, easy app Reviewed on: 12th April 2024

Excellent bank to use.

Excellent bank to use. Great interest rates as well. Reviewed on: 12th April 2024

Excellent customer service.

Excellent customer service. Good rates for savers. Great products for all members Reviewed on: 12th April 2024

I use Chase for virtually all my spending...

I use my chase account for virtually all my spending to get the 1% cashback. It's also very good for spending overseas. With no fees. The interest rate on the associated saving account is also very competitive. Reviewed on: 12th April 2024

Slick interface on app, user friendly clear banking...

Slick interface on app, user friendly clear banking with great rewards. Reviewed on: 12th April 2024

simple app and great saving integrations - no issues...

simple app and great saving integrations - no issues what's so ever Reviewed on: 12th April 2024

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