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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Very convenient way of banking quick and easy to use...

Very convenient way of banking quick and easy to use the online banking app itself is very easy to navigate haven’t had any issues sending receiving money quick simple easy Reviewed on: 12th April 2024

Great for holidays

I signed up to a Chase bank account on the recommendation of Martin Lewis and have not been dissappointed. I use it mainly for holidays as you don't pay currency exchange fees, but they also offer great savings rates. Reviewed on: 12th April 2024

Customer service at its best!

Customer service at its best! Recently tried to transfer a significant amount of money from my account and received a call from Customer Support just checking everything with me as they were concerned I may be the victim of a scam. I'd call that going the extra mile! All was well as it happened but I felt really reassured that they were looking after me and my money. Reviewed on: 12th April 2024

Always very accessible, simple and effective

Always very accessible, simple and effective Reviewed on: 12th April 2024

One of the best digital banks out there.

One of the best digital banks out there. Live them to bits. Roundups help saving more fun Reviewed on: 12th April 2024

Wonderful app coupled with great customer service.

Wonderful app coupled with great customer service. Reviewed on: 12th April 2024

Excellent forex rates always in all the countries I...

Excellent forex rates always in all the countries I have used to date and good cashback on top Reviewed on: 12th April 2024

Very pleased with Chase so far

Absolutely nothing to complain. Really great service and. Reviewed on: 12th April 2024

Easy to use app

The app is very easy to use and you earn cash back on everyday spending and any extra cash is always useful. When needing to ask a question I found the customer service very good. Reviewed on: 12th April 2024

The cash back is very good.

The cash back is very good. However wish there is no £15 per month limit. Still much better than other banks Reviewed on: 12th April 2024

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