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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Problems

They have a great customer service Reviewed on: 2nd March 2024

I love how easy the bank is to use and create new ac...

I love how easy the bank is to use and create new accounts as well as help you save money with things like the round up and savings accounts Reviewed on: 1st March 2024

Great having rewards and control on phone.

Great having rewards and control on phone. Reviewed on: 1st March 2024

Easy, simple, great

easy, simple app and like that the card number isn't printed on the card. Good bank so far! I have both savings and current account, and I like the cashback offer, as well as the interest rate on savings. Reviewed on: 1st March 2024

Love the 1 per cent cashback on purchases

Love the 1 per cent cashback on purchases Reviewed on: 1st March 2024

The APP interface is simple and easy to use.

The APP interface is simple and easy to use. It also has 1% cash back on consumption and 4.1% current interest. It is a highly recommended bank account. Reviewed on: 1st March 2024

I love it, and the app is super easy to use.

I love it, and the app is super easy to use. Reviewed on: 1st March 2024

Great current account especially the cashback feature.

Great current account especially the cashback feature. The app is intuitive and user friendly and I have had no issues with it at all. Reviewed on: 29th February 2024

Easiest banking I’ve had in years

Easiest banking I’ve had in years and appreciate they don’t charge extra fees for overseas transactions. Reviewed on: 29th February 2024

Great perks!

Great perks! Love the cashback and the app, the ease of transfer between accounts. Reviewed on: 29th February 2024

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