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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I like the boosted savings product.

I like the boosted savings product. Reviewed on: 13th February 2026

Very easy great benifits and easy to use when abroad..

Very easy to use when abroad and also very easy to set up an account. Benifits are also very good Reviewed on: 13th February 2026

Some one hacked my account

I once had someone from China buy some thing with my account, I contact customer support and it was instantly dealt with card details change and the money return with in 7 days and no waiting time to get through on customer support on the telephone., customer service is excellent. Reviewed on: 13th February 2026

Excellent customer service, easy to use online platf...

Excellent customer service, easy to use online platform, great rates when abroad, what more could I ask for?! Reviewed on: 13th February 2026

Reverified

Good but if changing phones it difficult to get reverified Reviewed on: 13th February 2026

Best babk

I u d it daily and special abroad Reviewed on: 13th February 2026

Easy to deal with.

Easy to deal with. Great customer service. So easy to use everything to deal with this bank. Reviewed on: 13th February 2026

Pleased with Chase , though I wish the cashback offe...

Pleased with Chase , though I wish the cashback offer was better. Reviewed on: 13th February 2026

Excellent service, no issues and easy to use.

Excellent service, no issues and easy to use. Reviewed on: 13th February 2026

Best Bank!

Easy to deal with. Easy to use app with everything very visible. Great for moving funds around. Best bank I have ever had! Reviewed on: 13th February 2026

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