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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Simple easy to use account

I love the simplicity of the app and instant information when I spend. And who wouldn’t love the interest and cash back on spendings. Reviewed on: 23rd February 2024

Since opening a chase account, i have found the app...

Since opening a chase account, i have found the app and service extremely easy to use. I have recommended this account to many friends and family. Perfect for everyday spending with the added bonus of cashback also hidden savings in the form of round-up. Interest on savings has been good. Reviewed on: 23rd February 2024

Very good bank.

Very good bank. Very helpful staff. Easy to use app. Would be helpful to have a branch if needed. The 1% Cashback is good. Reviewed on: 23rd February 2024

Easy, useful and worth it

Smooth account creation and very quick responses when contacting customer service. No issues with the app Reviewed on: 23rd February 2024

Love Chase - the app is so easy to use!

Love Chase - so easy to use to move funds in & out of plus we always use my Chase account when we're abroad as there are no charges. It's so easy to set up new accounts plus I love the extra things like the "Round Ups" account and the Chase rewards which I save up and draw down for treats. Reviewed on: 23rd February 2024

Great cashback account.

Great cashback account. easy to set up and the online banking app is really good Reviewed on: 23rd February 2024

Easy to use App

Easy to use App and good Customer Services when required. Reviewed on: 23rd February 2024

Great App and Service

The bank app has a great format and everything is so simple to do at the touch of a button, like cancelling a card and been able to instantly recieve a new one. Changes of address and phone numbers are simple and straight foward and the app gives you plenty of notifcations which I like. A bank and app suited for 2024 defo! Reviewed on: 23rd February 2024

Everyday banking made easy

A highly functional and intuitive app which makes managing your money easy. Additionally, the cash back and round-up features are welcome bonuses to Chase's service. I would highly recommend banking with Chase to anyone. Reviewed on: 23rd February 2024

Great app, very easy to use

Great app, very easy to use and the creation of extra accounts for savings and monthly allocations is helpful. Reviewed on: 23rd February 2024

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