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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great all round account

No fees abroad, good interest rates on savings pots and easy to use app Reviewed on: 19th February 2024

Making banking enjoyable.

Seamless Technology synergy making banking enjoyable. Reviewed on: 19th February 2024

Easy to use and reliable

The interface with Chase via the App is very straight forward. In my experience the App has been reliable, is quick to use and is easy to navigate. The 1% cashback on expenditure is a good bonus and keeps me interested in using Chase. Reviewed on: 19th February 2024

Easy setup and good customer service

Easy setup and good customer service Reviewed on: 19th February 2024

Easy customer service

Very efficient, when you call the customer service is very helpful and answers all the questions you may have. Reviewed on: 19th February 2024

The most innovative and intuitive banking app!

The most innovative and intuitive banking app I've ever used Reviewed on: 19th February 2024

Brilliant.

Brilliant. Nice and safe. Easy to follow online. Reviewed on: 19th February 2024

Great service

Great service provider and chase app is easy to understand. Reviewed on: 19th February 2024

More than two years of great customer experience!

I joined Chase since they enterted the UK market. I enjoyed their current account which was most appealing on the market and still remains one of the best if not the best. I had zero problems for the last +2 yrs. Reviewed on: 19th February 2024

The Chase app is very user friendly.

The Chase app is very user friendly. It notifies you immediately when you use your card and I love the round up facility and cash back. I have not experienced any negative issues. Reviewed on: 19th February 2024

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