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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Never had a issue always been great

Never had a issue always been great Reviewed on: 13th February 2026

Chase a great bank to follow

Chase bank being an online bank with an easy to use app is excellent in all respects Reviewed on: 13th February 2026

Excellent service.

I have never had a problem with Chase in any regard. Reviewed on: 13th February 2026

A great app and great customer service.

A great app and great customer service. Reviewed on: 13th February 2026

Had my current account for 18 months, can’t fault it...

Had my current account for 18 months, can’t fault it at all. Reviewed on: 13th February 2026

Money saver

Good interest rates and like the round up on the current account which helps to save Reviewed on: 13th February 2026

Simple to use

Easy to set up, simple to use the app, and Great interest rates Reviewed on: 13th February 2026

Great app, constantly evolving.

Great app, constantly evolving. Customer service excellent. Great for use abroad. Reviewed on: 13th February 2026

Just disappointed the interest rate dropped for exis...

Just disappointed the interest rate dropped for existing customers. Reviewed on: 13th February 2026

A decent bank

Good online service as an online only bank. Website is very clear and user friendly. Reviewed on: 13th February 2026

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