Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

View other Chase Bank products

4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

5 Star Bank

Easy to use current account and savings account - good cash back - with helpful customer service when needed Reviewed on: 18th February 2024

Great service and easy to use banking app

Great service and easy to use banking app Reviewed on: 18th February 2024

easy to use app.

i opened my account nearly 2 years ago and have been delighted with it. i get cashback each month and the app. is very easy to use Reviewed on: 18th February 2024

Customer Support and Saving Rates

The speed, efficiency and effectiveness of the online 24/7 customer support - it is the best I've ever experienced. Also, the long-term saving rates are very good, which coupled with the 1% cashback on purchases, make Chase a great offering for everyday spending and saving. Reviewed on: 18th February 2024

Great all round current account

Easy account to set up, great features with easy to use App. Love the extras like cashback on spends and interest on account balance. Reviewed on: 18th February 2024

Real people

No issues trying to contact the bank when required and speaking to a real person Reviewed on: 18th February 2024

Good banking app and excellent for cashback

Good banking app and excellent for cashback Reviewed on: 18th February 2024

The app.

The app is so easy to use and the instant alerts of account activity very helpful especially when out shopping. Reviewed on: 18th February 2024

A Good Money Management Tool

The Chase current account is secure, convenient, easy to use and is a simple way to monitor and control your spending. Reviewed on: 18th February 2024

I like how easy it is to use the Chase app.

I like how easy it is to use the Chase app. It can be a little slow at times though. When moving money between accounts, it's good to see both accounts and the change in amounts of money going between both accounts before actually confirming the transaction. I like that I can see the value of the interest rate on both current and savings, account something that can't be seen with other bank account apps. I like that the app isn't overly complicated to use either. It's easy to do what I need to do using the app. Also, calling Chase customer services is easy and the people are friendly and caring, they're quick to try and resolve issues. The one big issue I have every month with the Case account though is; every month my subscribe and save with Amazon is always declined and I don't know why and the customer services at Chase say it's an issue with MasterCard. What a nuisance MasterCard is... Reviewed on: 18th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic Account
from Lloyds Bank 3.90 from 804 reviews
Reward Silver account
from NatWest 4.46 from 167 reviews
Select current account
from RBS 4.15 from 369 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23035 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub