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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

How Banking Should be Done

Chase have combined the the very best traditions of banking with the interface of the internet to provide a seamless banking experience that provides excellent value whilst ensuring top quality customer care. Any problems can be resolved over the phone, which is answered in seconds, by staff who understand and care about their customers. Simply a First Class Bank Reviewed on: 18th February 2024

Fantastically easy Banking App

I’ve been pleasantly surprised at how easy the App is to use and how responsive. I’ve successfully used my debit card abroad receiving a good rate and no charges. Excellent communication with each transaction inspired confidence. Great to receive 1% on all my transactions. I would happily recommend Chase Bank to everyone. Reviewed on: 18th February 2024

Cash back is awesome.

Cash back is awesome. Easy to move money between current account and savings. Get cash back all the time Reviewed on: 18th February 2024

The app is very slick, customer support very speedy,...

The app is very slick, customer support very speedy, and the cash back rewards are great. I like how the interest is paid monthly. The roundups function is also very good. Reviewed on: 18th February 2024

Easy account

Easy to set up. Easy to use around the world and easy to track balance Reviewed on: 18th February 2024

Excellent fuss free current account.

Excellent fuss free current account. Refreshingly modern and contains excellent features such as cashback and round up. Reviewed on: 18th February 2024

Easy to use app.

Easy to use app. The functionality is very clearly laid out so user experience is smooth. It offers good round up features and interest rates. Reviewed on: 18th February 2024

Chase has been a fantastic move for me from TSB.

Chase has been a fantastic move for me from TSB. Their current account has a good 1% AER, I really enjoy their 1% cash back on almost all spending and the opportunity to round up my spending and put that in a Round Up savings account. The account is very easy to manage through their app and the customer service is excellent. I had an issue trying to get a refund for an expensive item that they had placed the funds in a holding account for. They could have been a lot quicker to sort this for me but we’re very quick once I contacted customer services. The fact that you can reach them by instant message in the app rather than ringing a phone line and waiting in a long queue is amazing. It’s also great that there are no fees for spending abroad. I would recommend a chase current account to anyone. However, if I could, I would give them 4.5 stars because there have been a couple of times when their systems went down and I have been unable to make payments for several hours, although they kept customers informed, I was glad I had a second account with a different bank or I would have been stuck abroad with no access to money. Reviewed on: 18th February 2024

Great interest rates and excellent customer service.

Great interest rates and excellent customer service. Exceptional security features Reviewed on: 18th February 2024

Easy to use, great rate of interest & cashback .

Very easy to use & understand how the account works. On the odd occasion when I have had to contact customer service, they have been brilliant in responding quickly and providing the information I needed . I have recommended Chase bank for both the current and the savings account to friends and family Reviewed on: 18th February 2024

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