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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

One year with chase - Excellent

I have been with Chase for for a little over a year now, I love how good there customer service is and the cash back system as I literally get cash back on every single purchase I make, I have recommended Chase to all of my family and friends and I have lots of people using them, amazing company! Reviewed on: 18th February 2024

Super fast and helpful customer service, very easy t...

Super fast and helpful customer service, very easy to set up. Rarely any waiting when calling. Reviewed on: 18th February 2024

Good customer service the app is very easy to use

Good customer service the app is very easy to use Reviewed on: 18th February 2024

Outstanding 5* Bank

Excellent, simple to use easy to access, best on-line bank around. Like the extras ie round up and also claiming cash back, all the little things help towards saving. Get excellent interest rates on the savings account, far higher than high street banks. Recommended this bank to many family and friends. Reviewed on: 18th February 2024

Easy to use and manage.

Easy to use and manage. Getting reward from payment is just brilliant. Reviewed on: 18th February 2024

I am a happy Chase customer!

I have enjoyed using Chase since day 1. No problems and clear instructions plus plenty warning of any changes. Also rewards on spending and they continue even after 1st year. Reviewed on: 18th February 2024

Simple easy transactions and accessible, responsive...

Simple easy transactions and accessible, responsive customer service Reviewed on: 18th February 2024

My Experience with Chase Bank"

I've been a customer at Chase Bank for over a year now, and I couldn't be happier with their service. From their user-friendly online banking platform to their helpful and knowledgeable staff in-branch, Chase consistently exceeds my expectations. Their mobile app makes managing my finances on-the-go a breeze, and I appreciate the convenience of their extensive ATM network. Overall, I highly recommend Chase Bank for anyone looking for reliable banking services with top-notch customer support. Reviewed on: 18th February 2024

Bank with Chase

It’s so easy to get in touch with them and sort issues. I love the round-up and other savings options! Reviewed on: 18th February 2024

What customer service? Had no need for it!

I’ve not had to use customer service more than once and I’ve been banking with Chase from launch holding both current and saving accounts. They’ve created really good products that offer great ease of use, excellent cash backs and really smart account management. I couldn’t imagine switching away to another brand! Reviewed on: 18th February 2024

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