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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great product , app easy to use quick and simple to...

Great product , app easy to use quick and simple to open account. Immediate updates to phone. Good product choice Reviewed on: 17th February 2024

A great online account with an easy to use app

A great online account with an easy to use app Reviewed on: 17th February 2024

Email confirmation of money spent is very good

Email confirmation of money spent is very good Reviewed on: 17th February 2024

It’s been great.

It’s been great. Easy to use app and good interest rate offered on savings.l which is important. Reviewed on: 17th February 2024

very good.

very good. fantastic, nice services Reviewed on: 17th February 2024

Love chace bank, always a god experience, nice app a...

Love chace bank, always a god experience, nice app and successfully switched over from a different bank. Reviewed on: 17th February 2024

simple and easy excellent

It was so simple and easy to chance card number and security code when my card details were stolen. Also like the 1% cash back option on all payments. Excellent and best experience I received from a bank Reviewed on: 17th February 2024

Great cash back, free to use abroad, good easy to us...

Great cash back, free to use abroad, good easy to use app Reviewed on: 17th February 2024

Best bank I've used I've had 3 other bank accounts w...

Best bank I've used I've had 3 other bank accounts with other banks now I'd just stick with chase Reviewed on: 17th February 2024

Chase - The better bank

I was a bit reluctant to begin with because of having no high street presence, however, Chase’s customer service is better than my previous bank, Santander. They not only offer me a % of money back on my purchases, but everything is just so incredibly easy, I don’t know why I persevered with Santander for so long. Santander kept messing up my registered home address, reverting it back to an old address for no reason, whereas, Chase have got it right first time each time. In addition, the Chasr app is so much cleaner and not so clunky nor slow! Reviewed on: 17th February 2024

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