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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase bank - modern and forward thinking

Chase are easy to deal with and provide attractive offers for savings products. Their app is clear and straightforward. Reviewed on: 13th February 2026

Worthwhile

It encourages people to save even small amounts Reviewed on: 13th February 2026

Everything just works.

Everything just works. Never had any problems Reviewed on: 13th February 2026

I’ve only had my account a short time, but I find it...

I’ve only had my account a short time, but I find it easy to navigate around and I like the features., Reviewed on: 13th February 2026

Consistently excellent.

Consistently excellent. Customer service, second to none Reviewed on: 13th February 2026

It’s a good always happy to help and friendly

It’s a good always happy to help and friendly Reviewed on: 13th February 2026

Easy to open current account with a very clear and u...

Easy to open current account with a very clear and useful app, great features and excellent customer service when needed, they went above and beyond to sort out an issue I have previously. Simple and easy to use with the correct type of features I am looking for, just need a joint account option Reviewed on: 13th February 2026

Very efficient Customer Service

Always prompt to answer my calls and queries resolved satisfactorily. Easy to use app with all the info I need easily accessible. Reviewed on: 13th February 2026

Chase has top customer service

I wish the interest rate on my savings was consistently high but overall the customer service has been the best of any bank I’ve ever used Reviewed on: 13th February 2026

Reliable

Chase is my fave bank to use, their customer service has always been on point especially when I got scammed and they were able to stop the money in time before the scammer got it Reviewed on: 13th February 2026

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