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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent straight forward app.

Excellent straight forward app. Good rates, including on current account Reviewed on: 17th February 2024

I've been very happy with Chase.

I've been very happy with Chase. Easy to use app, great cashback offer and excellent rates when spending abroad. On the 2 occasions I've had to contact customer services they have been polite and sorted my query out very quickly. Reviewed on: 17th February 2024

Recommended to friends & family

Excellent rates of interest, good communication & when I had an issue they dealt with it immediately.. I have personally recommended it to all of my family & colleagues. Reviewed on: 17th February 2024

Interest rates could be a bit better

Interest rates could be a bit better Reviewed on: 17th February 2024

Simple app, great card 5* customer service

Very easy app to use, and their customer service is 10/10. quick answers to my questions, have used my chase card all over Europe and US with no issues, and always very helpful. Best bank I’ve had in years. Reviewed on: 17th February 2024

Good benefits on current account, easy to use and se...

Good benefits on current account, easy to use and set up Reviewed on: 17th February 2024

Very simple and easy to use.

Very simple and easy to use. Great app with no glitch or downtime. Customer service is easy to reach at anytime. Reviewed on: 17th February 2024

I love it because there's no foreign exchange rate w...

I love it because there's no foreign exchange rate when you shopping with it outside the UK Reviewed on: 17th February 2024

I am a big fan of Chase current and savings account.

I am a big fan of Chase current and savings account. They offer excellent terms to their customers, by frequently passing interest rate increases, their app is easy to use, their support team is brilliant and friendly, and their savers account has 4.1% interest rate and allows for withdrawals at any point without any restrictions. Reviewed on: 17th February 2024

modern app with handy features

modern app with handy features, 1% cash back great too Reviewed on: 17th February 2024

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