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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use and well designed app and great service

The app is well designed and easy to use and the account has a good interest rate. Very happy with the service Reviewed on: 16th February 2024

So easy to open.

So easy to open.... so easy to use.... the the interaction I had with them was second to none. I'd highly recommend anyone to join Chase Reviewed on: 16th February 2024

So simple

App is simple - online statements easy to find - great rates of interest. Reviewed on: 16th February 2024

Great customer service and fab benefits

I was a victim of a scam in November and they were very helpful and understanding. Haven't had any problems since joining Chase and the cashback rewards are brilliant. I also like the round up feature. Reviewed on: 16th February 2024

I have never had a problem since I started

I have never had a problem since I started Reviewed on: 16th February 2024

New way digital banking made easier.

New way digital banking made easier. Good app. Reviewed on: 16th February 2024

All round good banking.

The App works well and is easy to use. I have contacted costumer services very quickly via the telephone and resolved my query. I like the rewards and interest, better than other banks I have used. Reviewed on: 16th February 2024

Great bank

Attentive service great app love how it’s so much better even out of the uk Reviewed on: 16th February 2024

Best banking experience in the UK, hands down!

Chase UK has provided the been the best baking experience I have ever had. The best customer service, very efficient. The app is very easy to use and everything can be handled easily without having to call, if you ever struggle with something, the chat will help you in less than 5 min. Simply the best! I can't wait for what's coming next from them! Reviewed on: 16th February 2024

Helps with budgeting, peace of mind when travelling

Using the Chase Bank account has really helped me keep track of my spending but also gives me comfort that I won't get charged overseas when spending, and of course the cashback on my everyday spending is a huge benefit! Reviewed on: 16th February 2024

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