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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

The app is very easy to use and understand.

The app is very easy to use and understand. I love the fact I get pings everytime I spend on my card and it feels very safe having no information on the card. I don’t get annoying marketing emails and it feels like a progressive bank. Reviewed on: 16th February 2024

A refreshing banking experience

Very easy to open, use and manage the current account. A refreshing banking experience. Very helpful 24/7 assistance. Comes with cash back which is an added bonus. Can open multiple accounts and choose which one is associated with the debit card. I love the app but it would be nice to have some account details on the card in case you don't have access to the Internet! Reviewed on: 16th February 2024

Excellent app, very easy to use with decent rewards

Excellent app, very easy to use, decent rewards and cashback heads above any competing bank for value to me as a customer. Round Up is an excellent idea that generates a surprising amount of extra savings income. Reviewed on: 16th February 2024

Its a great account which has no fee no conditions,...

Its a great account which has no fee no conditions, cashback, a linked saver and no transaction fee for foreign exchange, it is unusual to have so many great benefits without any conditions attached to pay ins etc. Reviewed on: 16th February 2024

Nice easy and fast transfers and money shows up very...

Nice easy and fast transfers and money shows up very fast Reviewed on: 16th February 2024

Marvellous, flexible and no costs

My Chase Account is easy to use, and on the odd occasion I have needed to speak to Customer Services they have given exemplary service. I love the rewards, they have got me out of a financial hole on numerous occasions. The saving via round up is also brilliant. Reviewed on: 16th February 2024

Simple, no nonsense bank

Really easy to use the app.Great rates and customer service Reviewed on: 16th February 2024

I’m so happy and definitely would recommend to frien...

I’m so happy and definitely would recommend to friends and family Reviewed on: 16th February 2024

Great and reliable internet banking service.

Great and reliable internet banking service. Reviewed on: 16th February 2024

From ease of use to day to day current account trans...

From ease of use to day to day current account transactions all is as I wanted from a second account. As long as I want to manage the account from m Reviewed on: 16th February 2024

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