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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48881 reviews)

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4.94

Based on 48,881 reviews, last reviewed 3rd Mar 2026

110675% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

A great and simple account with a great and easy con... A great and simple account with a great and easy contactable customer service Reviewed on: 3rd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48881)

Review of the Chase Bank, Current account:

Easy to use

Easy to use app based bank account, with good perks and reliable service. Handy for using abroad, and interesting analysis of spending. Reviewed on: 15th June 2024

Excellent customer service

Recently there was attempted fraud with my account. It was reported, investigated, the money was refunded and a new debit card issued. The process was thoroughly explained to me and any questions were answered. Fantastic team. Reviewed on: 18th February 2026

Ease of use

Easy to use app. No conversion costs when using card overseas Reviewed on: 18th February 2026

Love the app.

Love the app that shows onscreen immediately when you make a payment Reviewed on: 18th February 2026

Every transaction is easy to do and set up.

Every transaction is easy to do and set up. If any issues do arise. A quick contact and everything is sorted in no time. Reviewed on: 18th February 2026

Excellent customer service & great app

Excellent customer service when I had an issue travelling with my card. Simple app which works well. Reviewed on: 18th February 2026

Excellent customer service, easy to contact and onli...

Excellent customer service, easy to contact and online banking very easy to use. When I became an almost victim of telephone scammers,Chase were excellent, their security measures and telephone assistance were invaluable . Thank you Chase Reviewed on: 18th February 2026

Wonderful bank account

Wonderful bank account with the options to manage money effectively. Great savings accounts also and friendly, helpful customer service. Reviewed on: 18th February 2026

Best Banking app

We needed this kind of banking app and offering in the UK Reviewed on: 18th February 2026

Easy banking.

Easy banking. Phone app easy to use Reviewed on: 18th February 2026

Current account

Easy to use, good value. Very helpful support, good customer service. Easy to contact customer support. Stress free operating my account. Great to able to access overseas and also use current account card overseas and great rate of exchange on foreign transactions Reviewed on: 18th February 2026

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