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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to open account

Easy to open account card arrived quickly communication excellent Reviewed on: 13th February 2026

Great app and excellent customer service

Great app and excellent customer service Reviewed on: 13th February 2026

Sometimes the lack of a card number is annoying.

Sometimes the lack of a card number is annoying. Would like to be able to open a joint account. Otherwise, easy to access, speedy responses and good interest rates Reviewed on: 13th February 2026

Always so polite and actioned quickly

Always so polite and actioned quickly Reviewed on: 13th February 2026

Overall very pleased , satisfied

Overall very pleased , satisfied Reviewed on: 13th February 2026

Easy to use, great for using when abroad

Easy to use, great for using when abroad Reviewed on: 13th February 2026

Incredible current account, easiest to use, no cost...

Incredible current account, easiest to use, no cost on foreign transactions. Love it Reviewed on: 13th February 2026

Excellent bank

My first year with chase I earned money on everything I spent & great savings account. Last few years still good savings account. Use always when abroad. Reviewed on: 13th February 2026

Very happy with the service provided

Very happy with the service provided Reviewed on: 13th February 2026

Great easy to access bank

I have always found they are very quick to respond to questions both on telephone and via app. They highlighted concern about a payment and acted on it to prevent theft from my account. The Interest rates are good for 1st year but do drop. Cashback is available swiftly and its easy to move money from one account to another. Reviewed on: 13th February 2026

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