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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great account, great rates.

Great account, great rates. Good customer service. Reviewed on: 16th February 2024

Chase survey

Chase giving 1% on spending is a win win. I have found the call centre staff very knowledgeable and willing to assist. I had to call on a few occasions re online banking any call handler assisting with my issues came across very knowledgeable and resolved my issues whilst on the call.All and all I am very pleased with both my Chase accounts and interest rates plus the service I receive from the call centre. Reviewed on: 16th February 2024

Chase Bank App easy to use and good Interest rate

Chase Bank App is very easy to use and it's very quick transaction. The Interest rates are very much better then the other High Street Banks. No other banks give you Interest on current account that Chase give you. Reviewed on: 16th February 2024

One of a kind

The only bank in the UK that I have encountered that offers reward and interest on a current account. No other bank in the UK offers this service, be it old or new. The app is easy enough to navigate, and the chat feature is easy to find unlike some new fintech bank which I won't name. Overall, they have really thought hard about winning customers over, and deserve much needed ovation. Reviewed on: 16th February 2024

I love how helpful they are they was very helpful es...

I love how helpful they are they was very helpful especially when someone called me pretending to be from chase Reviewed on: 16th February 2024

Spending Bonus!

I enjoy seeing how much money I receive back from all that I buy with my Chase Debit Card. Reviewed on: 16th February 2024

Travelling

When abroad it was so easy to use. No shopping around to exchange currency. Easy to use app. I have recommended Chase to a friend who is travelling abroad. Reviewed on: 16th February 2024

Perfection

My whole experience with Chase has been 100% oerfect. Everything works all the time and the support via the chat service in the banking app is outstanding. Reviewed on: 16th February 2024

faultless since joining, every aspect has been good.

faultless since joining, every aspect has been good. thank you Chase Reviewed on: 16th February 2024

1% cash back feature

I like the 1% cash back feature it helps me saved some extra money Reviewed on: 16th February 2024

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