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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48905 reviews)

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4.94

Based on 48,905 reviews, last reviewed 20th Mar 2026

445500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase me I’ve been using Chase for a few months now, and, it’s been a really smooth experience. Getting everything set up was easier than I expected, the app i... Read more Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48905)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Great service and a real person on the telephone

Great service and a real person on the telephone Reviewed on: 13th February 2026

Nice app, great bank.

Love the clean simple app which just works and does what it needs to. Reviewed on: 13th February 2026

Excellent service via internet and phone.

Excellent service via internet and phone. Staff knowledgable and speedy solving problems with excellent telephone manners. Would always recommend to friends and family. Also very quick to add monthly interest to my accounts. Reviewed on: 13th February 2026

Excellent customer service

Easy to speak to someone when I lost my card Reviewed on: 13th February 2026

Easy to use, great interest and good service

Easy to use, great interest and good service Reviewed on: 13th February 2026

All round in every aspect outstanding.

An excellent app and easy to use and understand, it seems very intuitive. Great features and it has never gone done and always sends the notifications you want. If you ever need to contact customer service they are always there, not a call centre either and not AI! Reviewed on: 13th February 2026

Chase card is excellent for using in Europe, with no...

Chase card is excellent for using in Europe, with no charge Reviewed on: 13th February 2026

Amazing customer service!

Amazing customer service! Great easy to use app. Highly recommended. Reviewed on: 13th February 2026

App is easy to use and all your info is...

App is easy to use and all your info is easy to access Reviewed on: 13th February 2026

Easy to access and great service

Easy to access and great service Reviewed on: 13th February 2026

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