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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great Bank, no regrets moving to Chase

Great customer service - you are committing with a real person who is able to answer your query efficiently. Bank account that gives you cash back - every little helps. Saving ac with very competitive rate Reviewed on: 13th February 2026

easy to deal with

easy to deal with and and fast on the phone Reviewed on: 13th February 2026

5* service

Had to call customer service and they were fantastic sorting out my questions Reviewed on: 13th February 2026

Highly recommend Chase

Great current account offers with efficient customer service and the best banking app. Reviewed on: 13th February 2026

Easy to use and navigate app.

Easy to use and navigate app. Good deal Reviewed on: 13th February 2026

Great easy to use APP and customer service.

Great easy to use APP and customer service. Reviewed on: 13th February 2026

Whenever I have had occasion to phone Chase,call ans...

Whenever I have had occasion to phone Chase,call answered immediately,person always polite,professional and answered my query immediately. Reviewed on: 13th February 2026

Great service and easy to use app.

Great service and easy to use app. Reviewed on: 13th February 2026

Has been an excellent service provider with great cu...

Has been an excellent service provider with great customer service Reviewed on: 13th February 2026

Easy banking with an intuitive app.

Easy banking with an intuitive app. Particularly useful abroad. Reviewed on: 13th February 2026

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