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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

The app is very simple to use for a first time user.

The app is very simple to use for a first time user. Reviewed on: 13th February 2026

Very efficient service

Very efficient service, good app Reviewed on: 13th February 2026

Amazing customer service.

Amazing customer service. Picks up phone in good time and do not have to wait for longer than 2 minutes to speak to an advisor. Reviewed on: 13th February 2026

A good all rounder CA

Easy app, fast and great rates and great overseas Reviewed on: 13th February 2026

Excellent service, easy to use.

Excellent service, easy to use. Would recommend. Reviewed on: 13th February 2026

Don't CHASE security, Let CHASE do it for you!

Quieres resolved quickly by human contact. Safety and security are a priority. Staff are helpful and concerned . They try very hard to resolve concerns , in my case they have always succeeded. Reviewed on: 13th February 2026

Very good & efficient

When money goes in & out of my account even when abroad I immediately get a notification which is very helpful & the banking app is easy to use Reviewed on: 13th February 2026

I like 1% cash back on supermarket and travel.

I like 1% cash back on supermarket and travel. Reviewed on: 13th February 2026

My favourite bank account

Love chase current account. Love I can earn cashback each month on my grocery shopping. Also great because I can have multiple savings accounts attached to save for individual items. I use the round up feature and love how it builds up without me even notice a big difference in spending Reviewed on: 13th February 2026

Great rates, great customer service

Great rates, great customer service Reviewed on: 13th February 2026

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