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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Very simple process to acquire an account and excell...

Very simple process to acquire an account and excellent app to help manage your money Reviewed on: 16th February 2024

An absolute No Brainer.

An absolute No Brainer.... by far the best bank, completely geared for modern living. App works very well and is easy to use. Extremely reliable. Reviewed on: 16th February 2024

I find the app very intuitive

I find the app very intuitive and not long-winded like some. The full functionality is great. I have used Customer Services three times via the app and always very helpful, and do what they say they will do. Reviewed on: 16th February 2024

Easy to use

Brill all done through tidy app, easy to use, and great to add cash back into bank as and when you need it! shame can’t be used to pay direct debit payments to add to the amount of cash back. Reviewed on: 16th February 2024

Excellent

Easy access online bank with quick and excellent customer services. Their 1% cash back with no monthly fees unlike other banks is fantastic. Reviewed on: 16th February 2024

Excellent and easy to use 1 percent cash back is gre...

Excellent and easy to use 1 percent cash back is great too and an easy linked saver account is a great option too customer service are quick and happy to help. App is easy to use and self explanatory Reviewed on: 16th February 2024

Best online banking bank

1% cash back is great, easy to use app, handy that you get free foreign transactions. All our family now use Chase as it’s so easy to use. Love how you can set up various savings accounts too. Reviewed on: 16th February 2024

Fantastic bank nothing is ever to much trouble for t...

Fantastic bank nothing is ever to much trouble for them. Their customer service is excellent and communication second to none Reviewed on: 16th February 2024

Wanted a card to use abroad without silly charges on...

Wanted a card to use abroad without silly charges on currency exchange.and added benefit of cash back.. Reviewed on: 16th February 2024

Excellent app and great value for money

Excellent app and great value for money Reviewed on: 16th February 2024

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