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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Simple and quick

Just so simple & quick, always wanted to open another bank account but thought it was going to be a very long winded and complex request but was very surprised at how easy it was to open online Reviewed on: 19th February 2026

best bank ever

Answer the phone so fast and always helpful Reviewed on: 19th February 2026

Best bank ever!

Great services. Communication has been excellent. Account works very well. Reviewed on: 19th February 2026

Travel Worry Free

It is a great account especially for Country hopping, you don't have to worry about changing cash or getting the best deal anymore. You have the best deal wherever you are, Alaska, Canada, USA, Turkey,UAE, Europe, Thailand, Japan have used in all these countries with no problems, in Thailand try to charge you a couple of percent in restaurants & bars mainly to cover costs of provider of card reader. I just tell them that's there tip gone & most don't take. Reviewed on: 19th February 2026

Annoying to transfer money into and cash back is lim...

Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026

Easy & straight forward to use, quick & effective app.

Easy & straight forward to use, quick & effective app. Does what I need it to Reviewed on: 19th February 2026

So easy to use.

So easy to use. App is excellent and great to navigate. Clear saving goals woven into the account Reviewed on: 18th February 2026

Excellent, great value for money

Excellent, great value for money Reviewed on: 18th February 2026

Easy to open account.

Easy to open account. Easy to keep on top of purchases on the app. Reviewed on: 18th February 2026

Fabulous support.

Fabulous support. Very secure and easy to use app Reviewed on: 18th February 2026

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