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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Satisfied customer

Personal service when required. Nice to be able to talk rather than tick boxes Reviewed on: 16th February 2024

No problems at all pleased with service

No problems at all pleased with service Reviewed on: 16th February 2024

Great customer service

Easy to open account and speak to customer service when needed Reviewed on: 16th February 2024

Great bank, super easy app to use.

Great bank, super easy app to use. The interest rates are good. Very good communication from Chase Reviewed on: 16th February 2024

Chase Current Account Heavy User

I've been a Chase client close to a year now. Their current account offerring proved to be one of the top on the market. I've been benefiting from 1% cash back on debit card spend. I freely pay with my Chase debit card when on holiday without worry of paying non-GBP transaction fees and commissions. I had best FX rate which were MC scheme rates. Couldn't be better than that, could it? Reviewed on: 16th February 2024

Chase is a good app based bank

Chase is a good app based bank with good customer service. Reviewed on: 16th February 2024

Easy to use app and great rates of interest

Easy to use app and great rates of interest - have introduced all my friends to it Reviewed on: 16th February 2024

Excellent customer services over the phone.

Excellent customer services over the phone. Very professional and helpful. Excellent rate on savings account plus cash back on spending on current account Reviewed on: 16th February 2024

Easy to set up, excellent customer service, excellen...

Easy to set up, excellent customer service, excellent product Reviewed on: 16th February 2024

so much better than old high street banks

so much better than old high street banks, the app works all the time and I get paid a fare rate of interest Reviewed on: 16th February 2024

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