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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. Polite & friendly. Good interest rates Reviewed on: 16th February 2024

Excellent easy to manage account.

Excellent easy to manage account. Helpful when issues arise over payments and refunds. Reviewed on: 16th February 2024

Great app and excellent service.

Great app and excellent service. You can always talk to a ‘real’ person if you need one! Reviewed on: 16th February 2024

Cash back for the win

Cash back has been really great in taking my money further when spending. Reviewed on: 16th February 2024

Awesome chase

The account was simple to set up and the quality of service is very good Reviewed on: 16th February 2024

It does what it says on the tin and efficiently

Everything works like it should and a human is there if you have a problem. Reviewed on: 16th February 2024

Incredibly fast response to online queries.

Incredibly fast response to online queries. Excellent user experience when abroad. Reviewed on: 16th February 2024

Brilliant app, easy to use.

Brilliant app, easy to use. Cashback on spending is a real bonus. Customer service has been excellent on the odd occasion I've needed it and is UK based Reviewed on: 16th February 2024

Great app with solid visuals

Great app with solid visuals and ease of use. All the features you could expect from a modern banking app. But with key features like; monthly summaries, competitive interest rates and ease of showing how much you’ve been spending on your current account, not to mention rewards and cash back ! Make it a bank account that I’ve been happy to use. Reviewed on: 16th February 2024

They’re always on hand to chat if you have any quest...

They’re always on hand to chat if you have any questions or issues. Cashback is an amazing incentive and the app is very easy to navigate. Reviewed on: 16th February 2024

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