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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

1% back on card spending

1% back on card spending can’t be wrong. after first 12 months just pay in £500 and month to keep the benefit. Reviewed on: 16th February 2024

Great service

Great service all round with timely customer service. Reviewed on: 16th February 2024

Great customer service on top of 1%

I have only had to get in touch with Chase a few times, however they have amazing customer service, whether it's on the chat or on a call. Reviewed on: 16th February 2024

Convenient and easy to manage the account

Convenient and easy to manage the account Reviewed on: 16th February 2024

The perks of Chase

Easy to use app with a simplistic appearance (ideal when you have autism). Cash back soon mounts up and the round up saving is a bonus. Reviewed on: 16th February 2024

A first class bank and service!

It’s the best bank I’ve been with, was loyal to Barclays for over 30 years and within a year of being with chase id made more interest than with Barclays over a ten year period. Service is excellent and app is spot on! Reviewed on: 16th February 2024

Always simple and straightforward service, so much b...

Always simple and straightforward service, so much better than who I've banked with all my life! Reviewed on: 16th February 2024

Chase card (spending abroad).

I needed a CHASE CARD to use abroad, regularly, at my holiday home in Spain. The card allows me to make purchases without incurring costs for usage. I have used this card several times without any issues. Reviewed on: 16th February 2024

Great move

I have had a Lloyds account for 30 years and moving to a Chase account was so easy and their app makes managing my money effortless. Reviewed on: 16th February 2024

A Bank that Cares

Very impress with Chase account - easy to understand and easy to use. Customer Service team response time is excellent and always helpful. Especially impressed with Chase taking the time to contact me direct to check a transaction to make sure I have not fallen victim to a scam before releasing the payment. Thank you Chase for doing an amazing job. Reviewed on: 16th February 2024

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