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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

A trusted bank I can rely on

The whole service and what the bank offers is amazing Reviewed on: 16th February 2024

Safe reliable easy to use.

Safe reliable easy to use. Excellent customer service support too!! Reviewed on: 16th February 2024

A bank which values their customers

Ever since I started using Chase a couple of years ago, I've had nothing but positive experiences. It's nice to be using a bank which values their customers. Reviewed on: 16th February 2024

Easy to manage with app.

Easy to manage with app. Love round up way of saving. Reviewed on: 16th February 2024

Great Bank!

Great app, love the cashback, love the savings account with decent interest, all works well and really easy to manage my money Reviewed on: 16th February 2024

Chase have been brilliant helping me understand my p...

Chase have been brilliant helping me understand my personal finances. I have a quick response if I ever need help and they make me feel confident when it comes to my money and making decisions. Reviewed on: 16th February 2024

Great cashback and good customer service

Great cashback and good customer service Reviewed on: 16th February 2024

Great banking app and customer service,

Great banking app and customer service, Reviewed on: 16th February 2024

Great digital bank

I use chase for everyday spending. The app is very slick and easy to use. If there are any issues I can chat to an agent straight away in the app. Plus the 1% cashback is more generous than what you get from other banks. Reviewed on: 16th February 2024

The banking app is very easy to use to manage my fin...

The banking app is very easy to use to manage my finances Reviewed on: 16th February 2024

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