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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent staff, dealt with a fraud transaction prom...

Excellent staff, dealt with a fraud transaction promptly. Amazing customer service Reviewed on: 13th February 2026

Very good service and nice and easy app to use.

Very good service and nice and easy app to use. Would be good if it had overdraft option. Reviewed on: 13th February 2026

I’ve been using chase for a few years now, it’s been...

I’ve been using chase for a few years now, it’s been really good from using savings to using as your regular card Reviewed on: 13th February 2026

Excellent response via chat within app.

Excellent response via chat within app. Professional and usually able to answer on app. Good response time and knowledgeable. Like the app approval system to ensure payment are safe. Useful to use abroad. Good / fair exchange rate etc. Reviewed on: 13th February 2026

A great bank,

A great bank, love the app works well every time Reviewed on: 13th February 2026

Excellent app - easy to use and helps you keep on to...

Excellent app - easy to use and helps you keep on top of your accounts - great responsive customer service - quick resolution Reviewed on: 13th February 2026

Convenient and rewarding banking

I particularly like the ease of using the app, the interest rates, round up Reviewed on: 13th February 2026

Easy to talk to, help with any problem quickly and e...

Easy to talk to, help with any problem quickly and effectively. Easy to use Reviewed on: 13th February 2026

Great all round

Easy to use, great customer service when ive needed it, good savings rates and live the ability to categorise spending Reviewed on: 13th February 2026

Easy to use, no fuss, no hassle and good CX

Easy to use, no fuss, no hassle and good CX Reviewed on: 13th February 2026

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