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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Can’t fault easy and secure.

Can’t fault easy and secure. Customer service and usability are excellent. App is clear and un complicated excellent interest and value Reviewed on: 16th February 2024

I find the Chase current account by far the best aro...

I find the Chase current account by far the best around especially with the cashback option and interest paid on credit balances. Reviewed on: 16th February 2024

I should have moved to Chase years ago

I moved to Chase from one of the big four banks that I had been banking with for over 40years due to eroding customer services , poor interest rates on both current and deposit accounts. Chase offers very slick internet banking , good interest rates on both current and deposit accounts, and cost effectiveness for currency transaction when travelling Reviewed on: 16th February 2024

Very good bank and app very easy to use straight to...

Very good bank and app very easy to use straight to the point have recommended to lots of families and friends Reviewed on: 16th February 2024

Makes my shopping much easier and safer especially w...

Makes my shopping much easier and safer especially when I’m abroad and no commissions. Reviewed on: 16th February 2024

Very good interest rate on savings and Cashback on e...

Very good interest rate on savings and Cashback on everyday spending. Currently living abroad and Chase has no fees for overseas spending Reviewed on: 16th February 2024

Great benefits, interest and happy and respectful re...

Great benefits, interest and happy and respectful real customer service!! Reviewed on: 16th February 2024

What you want from a bank

Excellent customer service, short or no waiting and chat function available. Good interest rate. Reviewed on: 16th February 2024

Excellent

Customer service is excellent and available 24/7 Reviewed on: 16th February 2024

User friendly and digital first features

User friendly and digital first features Reviewed on: 16th February 2024

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