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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use, great cash back and great for using ove...

Easy to use, great cash back and great for using overseas. Reviewed on: 16th February 2024

Good keeping you updated,online service is very good

Good keeping you updated,online service is very good Reviewed on: 16th February 2024

Easy to open and the app works well.

Easy to open and the app works well. Reviewed on: 16th February 2024

The chase account not only gives interest but also c...

The chase account not only gives interest but also cash back. The chase app is so easy to negotiate. I had an issue abroad and the chase team were prompt in getting back to me. Would definitely recommend. Reviewed on: 16th February 2024

Very good online banking experience with Chase

Very good online banking experience with Chase Reviewed on: 16th February 2024

Brilliant value for money banking

Brilliant value for money banking Reviewed on: 16th February 2024

First class

Excellent bank. The app is great and I’m notified almost instantly when the app has been used and no fee for using it abroad Reviewed on: 16th February 2024

Chase are extremely customer orientated-

Chase are extremely customer orientated- I have been banking with them using their excellent app for almost a year now, and I am delighted with their efficiency, and service, and I am much better off financially as a consequence. Chase make money management easy, and I am delighted with them. Highly recommended - Reviewed on: 16th February 2024

The exchange rate is excellent

The exchange rate is excellent so Chase is my first choice for spending money abroad. The app is easy to use and I really appreciate having 1% cash back for purchases for the first year Reviewed on: 16th February 2024

Easy to use app

Easy to use app and move money, interest on savings good. Cash back is really good. Reviewed on: 16th February 2024

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