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Chase Bank: Current account reviews

4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

5
I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Love the cash back and how friendly the app is to us...

5
Love the cash back and how friendly the app is to use and customer service is great. Reviewed on: 16th February 2024

Great customer service

5
Easy to use. Great communication. Love regular emails with different offers and suggestions. Reviewed on: 16th February 2024

I have been with chase now for over two years and th...

5
I have been with chase now for over two years and the experience has been excellent. If I'm abroad I get the best exchange rate, I have never had a card declined and the spend pops up on my phone within a minute for real time tracking. It's easy to open more accounts to pigeon hole money and the savings account gives a good rate of interest that is easily accessible. Reviewed on: 16th February 2024

Cash back on current account is great and you can yo...

5
Cash back on current account is great and you can you your debit card abroad with no fees Reviewed on: 16th February 2024

Great rewards and interest on their current account.

5
Great rewards and interest on their current account. Never had any problems with the app reducing the need to call them Reviewed on: 16th February 2024

Great products and smart banking linked with great c...

5
Great products and smart banking linked with great customer experience Reviewed on: 16th February 2024

Always prompt and helpful customer service from a re...

5
Always prompt and helpful customer service from a real person without going through lots of options! Reviewed on: 16th February 2024

Great banking capabilities

4
Like ability to have multiple savings accounts - organised. Easy to use app. Cash back & round up features also good. Reviewed on: 16th February 2024

Simply brilliant

5
Innovative banking with simple to use app Reviewed on: 16th February 2024

A great move.

5
Joining Chase was one of the best moves I’ve ever made. Reviewed on: 16th February 2024

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