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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

The whole experience is fantastic, I can’t fault it.

The whole experience is fantastic, I can’t fault it. Reviewed on: 13th February 2026

Love the access and flexibility, roundup is fantasti...

Love the access and flexibility, roundup is fantastic, would be nice to have a better savings rate, but you can’t have everything Reviewed on: 13th February 2026

Good bank glad I changed to them

Good bank glad I changed to them Reviewed on: 13th February 2026

Never been happier with a bank long may it last .

Never been happier with a bank long may it last .ease of use security no messing instant access simple to use Reviewed on: 13th February 2026

Friendly knowledgable staff who are helpful when you...

Friendly knowledgable staff who are helpful when you have a query Reviewed on: 13th February 2026

Great bank to bank with, always helpful and helpful...

Great bank to bank with, always helpful and helpful whenever you have a query. Very intuitive app and great having the security of a large firm like JP Morgan behind it. Only criticism I’d say is that you can’t deposit cheques in the UK. Reviewed on: 13th February 2026

Great bank, just need to offer a joint account now f...

Great bank, just need to offer a joint account now for bills and will be undefeated Reviewed on: 13th February 2026

It’s an amazing bank!

It’s an amazing bank! Very efficient and good value for money Reviewed on: 13th February 2026

All good simple banking but effectivve

All good simple banking but effectivve Reviewed on: 13th February 2026

Great services, earning cash back on spends and roun...

Great services, earning cash back on spends and round up saving features are all great. Easy to use app. Reviewed on: 13th February 2026

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