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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent IOS app very easy to use, best experience...

Excellent IOS app very easy to use, best experience ever! Reviewed on: 15th February 2024

Simply the Best

The account has been refreshing experience, simple to open and an excellent app to use. Everything is simple and straight forward... Reviewed on: 15th February 2024

Great customer service, good interest rates, easy to...

Great customer service, good interest rates, easy to use app. No extra charges when abroad. I have told all of my family and friends, who now love it just as much as I do! Reviewed on: 15th February 2024

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Giving 1% back on your shopping.

Giving 1% back on your shopping. Reviewed on: 15th February 2024

Best account by far.

Best account by far. Interest on current account and excellent on savings Reviewed on: 15th February 2024

Great bank

Easy to use and gives you a reasonable interest on a current account unlike lots of banks + cash back without using credit Reviewed on: 15th February 2024

Either on the phone or through chat the customer ser...

Either on the phone or through chat the customer service team are fast, excellent, helpful and very friendly. Reviewed on: 15th February 2024

Card prevents fraud

I find the app really helpful. I like that there is no account no on the card. Prevents fraud if card is lost. I can freeze the card if needed and use my finger print to access the app. It is taking us into the next century Reviewed on: 15th February 2024

Chase is very reliable with international use for tr...

Chase is very reliable with international use for travelling and offers good savings interest rates Reviewed on: 15th February 2024

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