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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I'm happy with my Chase account because it gives me...

I'm happy with my Chase account because it gives me cashback when I'm shopping. Reviewed on: 15th February 2024

Class bank ..

I love the the rewards on spends plus the app is so easy I’d like to say the best bank ever Reviewed on: 15th February 2024

Excellent banking service

I got a chase current account to go travelling and found their rewards system and minimal exchange rate charges excellent. I have never had any issues and when I needed to order a new card it came very promptly. I have continued to use chase as my everyday current account as a result! Reviewed on: 15th February 2024

Chase has been fab for me - great way for me to grow...

Chase has been fab for me - great way for me to grow and manage my money Reviewed on: 15th February 2024

Super slick customer experience

Super slick customer experience, also the payment reminders are very helpful Reviewed on: 15th February 2024

The app is simple and easy to use.

The app is simple and easy to use. The 1% cashback and roundups are really useful features for saving. Reviewed on: 15th February 2024

I’ve loved being with chase.

I’ve loved being with chase. 1% back on purchases. And easy to transfer to savings. Interest rates visible :) Reviewed on: 15th February 2024

Product offering

Cashback is a great incentive to join Chase as are the competitive saving rates Reviewed on: 15th February 2024

It is effective, swift, and helpful.

It is effective, swift, and helpful. Reviewed on: 15th February 2024

Absolutely excellent experience

1% cashback on any purchase and 1%AER on the balance into current account. Plus, 4.1AER on your savings, which can be accessed and used at any given moment. Also, when you need some help, which is available 24/7, you don't chat with a chatbot, but with actual person, who are always trying their best to help. Also, when I travel abroad, the bank is charging nothing for purchases there, and also the exchange rate is very good. Reviewed on: 15th February 2024

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