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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase Experience

Chase app is user friendly, simple and delivers to customer expectations. Reviewed on: 18th February 2026

Great app, good value rates, easy to use products

Great app, good value rates, easy to use products Reviewed on: 18th February 2026

Easy application & excellent abroad

Easy application and I always use my Chase debit card when travelling abroad as I always get good exchange rates, and there’s no special requirements needed to use it abroad. Almost instant notification on my phone each time the card is used Reviewed on: 18th February 2026

Great savings deals, easy to navigate app.

Great savings deals, easy to navigate app. Couldn’t ask for more! Reviewed on: 18th February 2026

I Travel all over the world this is a must have card...

I Travel all over the world this is a must have card ,best rates contacts always available ,answer phone calls fast great call centres great staff. I have premier bank accounts with other banks they can’t hold a candle to chase in my exsperence the are simpley the best card I have had. Reviewed on: 18th February 2026

Customer care

When you have a query or problem , you simply pick up the phone and the helpful employees resolve the situation. A great shame that a lot of other banks have lost this facility. Reviewed on: 18th February 2026

Excellent app and cashback is great for a current ac...

Excellent app and cashback is great for a current account. Reviewed on: 18th February 2026

Comparing to my previous bank experience with 3 brit...

Comparing to my previous bank experience with 3 british banks Chase is head and shoulders above. Reviewed on: 18th February 2026

A decent banking option for convenience

Decent online interface. Savings interest is acceptable. No fees. So I'm pretty satisfied with it. Reviewed on: 18th February 2026

Easy to use banking app with great features

Easy to use app and bank, great rewards and banking features. Reviewed on: 18th February 2026

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