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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Prompt courteous professional service

Prompt courteous professional service Reviewed on: 13th February 2026

Amazing bank - love the way you set up pots to assis...

Amazing bank - love the way you set up pots to assist with budgeting Reviewed on: 13th February 2026

Great service good rates cash back

Great service good rates cash back Reviewed on: 13th February 2026

Great service, easy to use app, good rates & rewards

Great service, easy to use app, good rates & rewards Reviewed on: 13th February 2026

Chase is a good bank, they’re transparent and the AP...

Chase is a good bank, they’re transparent and the APR is great. The app is great and makes it easy to bank with them. The roundup function is good, I wish the minimum spend was lower to qualify for cash back. Reviewed on: 13th February 2026

Chase simple and easy

I’ve been banking with Chase for a few years and it’s very good, i use it for my everyday needs, the app is so simple and easy to use, they give plenty of notification when rates are changing I also like the cash back scheme. Reviewed on: 13th February 2026

Very helpful when travelling abroad

Very helpful when travelling abroad Reviewed on: 13th February 2026

Always very impressed with the online facilities hav...

Always very impressed with the online facilities have been with them quite a few years now Reviewed on: 13th February 2026

Wonderful bank with excellent customer service

As I am in my 60s I was slightly apprehensive moving to an online bank and always using an app to access my banking needs. I needn’t have worried. Easy to use for everything including overseas travel. If you do need to contact customer service the response is fantastic either by telephone or chat. Reviewed on: 13th February 2026

Looks after customers interest.

Looks after customers interest. Great communication. Always helpful Reviewed on: 13th February 2026

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