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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Just satisfied better than other bank’s I’ve been with

Just satisfied better than other bank’s I’ve been with Reviewed on: 15th February 2024

I have had no problems.

I have had no problems. easy to set up and use. Reviewed on: 15th February 2024

Great bank - good interest rates on savings and roun...

Great bank - good interest rates on savings and roundup accounts and the 1% cashback on current account is unreal. Reviewed on: 15th February 2024

Easy to use, set up in minutes.

Easy to use, set up in minutes. No fees abroad. Reviewed on: 15th February 2024

I had to make a call to the team as someone had atte...

I had to make a call to the team as someone had attempted fraud on my account, I was told exactly what to do, and was gave excellent help throughout to make sure my money and current account was safe Reviewed on: 15th February 2024

Excellent abroad

It’s an excellent debit card, there are no fees for withdrawal from the ATM abroad, the ability to pay at every store, the exchange rate is good, and in addition there is cashback. Reviewed on: 15th February 2024

did not alarm when the month spent too much

did not alarm when the month spent too much Reviewed on: 15th February 2024

A Bank that actually actions their customer complaints.

Chase Customer service has been amazing and they really listen and action their customer complaints. Reviewed on: 15th February 2024

Amazing current account and app!

Super simple sign up process via the mobile app. Great money management features, as well as the cashback and rewards incentives. Reviewed on: 15th February 2024

Easy to use app and rewarding current account.

Easy to use app and rewarding current account. I have recommended Chase to family and friends. An added bonus is no charge for using card abroad. Reviewed on: 15th February 2024

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