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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

By far the best online banking experience.

By far the best online banking experience. It is literally not possible for their customer services to get any better. Totally blown away by their stellar experience. I hope they begin to introduce more of their US products into the U.K. For example, their sapphire product. Reviewed on: 15th February 2024

Cashback is great, well designed app

Phone application is very well designed and reliable. Easily one of the better banking apps I have used. The current account cashback is one of the best in the market as it is no strings attached. Keeps me coming back, to the service. Reviewed on: 15th February 2024

Honestly the best bank.

Honestly the best bank. The app is so easy to use, easy to open/close additional accounts with no fuss. Interest rate on a current account also, could it get any better? If you need to speak to an assistant they’re there in seconds and get you a response so quickly. Reviewed on: 15th February 2024

Blaise Wochiwo

Excellent bank, very good customer service Reviewed on: 15th February 2024

Fab bank great customer service easy app to use

Fab bank great customer service easy app to use Reviewed on: 15th February 2024

Very convenient, easy to use and receiving money bac...

Very convenient, easy to use and receiving money back on purchases is good. Reviewed on: 15th February 2024

Secure and attractive cashback offers and perks

Cashback offers are really attractive, but for mastercard debit instead of credit. The security feafure makes it easy to double check, before buying an item as well as keeping the account safe. Reviewed on: 15th February 2024

Outstanding, absolutely flawless service and custome...

Outstanding, absolutely flawless service and customer service. Excellent products and all information provided clearly and communicated well. Reviewed on: 15th February 2024

Easy to use, excellent rates for savers

Easy to use, excellent rates for savers Reviewed on: 15th February 2024

In only one word, it is amazing, absolutely easy to...

In only one word, it is amazing, absolutely easy to use and fantastic idea about round up Reviewed on: 15th February 2024

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