Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48919 reviews)

View other Chase Bank products

4.94

Based on 48,919 reviews, last reviewed 24th Mar 2026

446600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Easy to use online banking App Easy to use online banking App for both current and savings accounts. Investment options available if interested Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48919)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Cashback changes

Things have changed - ie cashback on lots of purchases have been removed Reviewed on: 13th February 2026

I use my chase account

I use my chase account all the time, it’s especially good for use abroad Reviewed on: 13th February 2026

Since joining Chase I have a professional, we'll man...

Since joining Chase I have a professional, we'll managed experience and would, without hesitation recommend them to everyone. Reviewed on: 13th February 2026

Excellent service, if you have a problem its sorted...

Excellent service, if you have a problem its sorted very quickly Reviewed on: 13th February 2026

Best Banking Service I’ve used

Great bank easy to use and understand and customer service have been really helpful and understood my needs Reviewed on: 13th February 2026

Whenever I’ve had an issue..

Whenever I’ve had an issue, which is only been twice and four years the level of customer service, help and advice has been outstanding Reviewed on: 13th February 2026

Always available

Always available with knowledgeable staff at the end of the phone. Always answered any queries first time. Reviewed on: 13th February 2026

Top bank.

Top bank. Great value and competitive Reviewed on: 13th February 2026

Excellent service from online banking,easy to use an...

Excellent service from online banking,easy to use and understand Reviewed on: 13th February 2026

Always had a good experience discussing my questions...

Always had a good experience discussing my questions with Chase.They are methodical, courteous and professional Reviewed on: 13th February 2026

Alternative products

Current Account
from first direct 4.72 from 1435 reviews
123 Current Account (discontinued)
from Santander 4.16 from 1266 reviews
Current accounts
from Zempler Bank 4.85 from 7823 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub