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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Perfection

Everything they do is customer focused Reviewed on: 13th February 2026

Customer service and their interest rate

Customer service and their interest rate Reviewed on: 13th February 2026

Best move i ever made, good service

Best move i ever made, good service Reviewed on: 13th February 2026

My account

Everything is explained to me in simple term. Reviewed on: 13th February 2026

Really easy to open and do everything online - good...

Really easy to open and do everything online - good initial offers on savings and cashback but less good now I have been with them a while Reviewed on: 13th February 2026

Excellent current account with cash back on purchases,.

Excellent current account with cash back on purchases,. Excellent customer service, user friendly mobile app, alert system, etc very happy with the product. Reviewed on: 13th February 2026

Excellent all round.

Excellent all round. Great customer service Reviewed on: 13th February 2026

Chase has been my go-to current account since I open...

Chase has been my go-to current account since I opened in November 2024. The cashback rewards, the ability to open multiple savings accounts and the brilliant customer service all score top points from me. Reviewed on: 13th February 2026

Scam sorted

We had a car parking scam where we lost £60, we reported it to Chase and they resolved it within 24 hours, great service Reviewed on: 13th February 2026

Easy Banking

Easy to deal with in all aspect of my personal banking Reviewed on: 13th February 2026

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