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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent customer service

Have recently had interactions with customer service in relation to large transfers for a house purchase. They were excellent at sorting out. Also when I asked for interim statements to be produced to show source of funds, it was all done seamlessly via the app and within a few hours. Reviewed on: 15th February 2024

Quick easy setup, rewarding current account

Quick & easy setup. Easy to use. You intuitive and rewarding. Reviewed on: 15th February 2024

Easy, friendly, secure and helps your money money

Easy to reach customer service, they are very friendly and helpful. Easy and secure app, can easily changed all my card details as required. On top of everything is free and you get 1% cashback on most purchased using your debit card! Reviewed on: 15th February 2024

User friendly interface / good follow up customer se...

User friendly interface / good follow up customer service and answer what I need every time. Reviewed on: 15th February 2024

All round fantastic bank and service is amazing!

All round fantastic bank and service is amazing!! Can’t fault them Reviewed on: 15th February 2024

best cashback in terms of simplicity and rate

best cashback on the market in terms of simplicity and rate. not found anything with a higher rate that dosn't tie up your money and trust me I am looking constantly Reviewed on: 15th February 2024

Flawless, easy to use, easy way to bank

Flawless, easy to use, easy way to bank Reviewed on: 15th February 2024

Best Current account out there..

Show me a current account that gives you 1% cash back on all spends and interests on any up-spent money left in the account. Reviewed on: 15th February 2024

Great banking Experience

Great banking experience, easy changeover to current account and starting up a savings account. Easy to use app to control all accounts and make transfers. Would highly recommend the Chase Bank to family and friends. Reviewed on: 15th February 2024

A bank that gives interest on their current account,...

A bank that gives interest on their current account, with excellent customer service. Reviewed on: 15th February 2024

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