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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Cashback and more

I enjoy the cashback element of my chase account, round up and easy access to higher savings all in one place (the app) Reviewed on: 15th February 2024

Customer focused bank

The customer service is excellent- responsive and helped resolve my queries in the past, the online setup is user friendly and opening additional bank accounts/savings account is extremely quick and easy Reviewed on: 15th February 2024

Excellent customer service

Have recently had interactions with customer service in relation to large transfers for a house purchase. They were excellent at sorting out. Also when I asked for interim statements to be produced to show source of funds, it was all done seamlessly via the app and within a few hours. Reviewed on: 15th February 2024

Quick easy setup, rewarding current account

Quick & easy setup. Easy to use. You intuitive and rewarding. Reviewed on: 15th February 2024

Easy, friendly, secure and helps your money money

Easy to reach customer service, they are very friendly and helpful. Easy and secure app, can easily changed all my card details as required. On top of everything is free and you get 1% cashback on most purchased using your debit card! Reviewed on: 15th February 2024

User friendly interface / good follow up customer se...

User friendly interface / good follow up customer service and answer what I need every time. Reviewed on: 15th February 2024

All round fantastic bank and service is amazing!

All round fantastic bank and service is amazing!! Can’t fault them Reviewed on: 15th February 2024

best cashback in terms of simplicity and rate

best cashback on the market in terms of simplicity and rate. not found anything with a higher rate that dosn't tie up your money and trust me I am looking constantly Reviewed on: 15th February 2024

Flawless, easy to use, easy way to bank

Flawless, easy to use, easy way to bank Reviewed on: 15th February 2024

Best Current account out there..

Show me a current account that gives you 1% cash back on all spends and interests on any up-spent money left in the account. Reviewed on: 15th February 2024

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