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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

easy to use the app

Found it easy to use the app. Feels safe to use. Convenient. Reviewed on: 15th February 2024

Really easy to set up and a great experience for...

Really easy to set up and a great experience for a bank Reviewed on: 15th February 2024

Chase is a great bank

Chase is a great bank, app is easy to use, good cashback Reviewed on: 15th February 2024

Safe and easy to work.

Safe and easy to work.Great incentives to save and control spending. Reviewed on: 15th February 2024

Chase current account

Chase current account offers excellent realtime balance and great notifications when using your card or phone. Reviewed on: 15th February 2024

The current account with its 1% cashback on purchase...

The current account with its 1% cashback on purchases gives an excellent value for money and the app works marvelously well. Reviewed on: 15th February 2024

This bank has an awesome team and a dedicated staff.

This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Their reputation is well-earned. Reviewed on: 15th February 2024

Easy to use app, great offers with 1% cash back and...

Easy to use app, great offers with 1% cash back and round up savings account Reviewed on: 15th February 2024

Excellent customer service Chase is always so helpfu...

Excellent customer service Chase is always so helpful and provides good rates Reviewed on: 15th February 2024

Very helpful support team when I cannot refund the m...

Very helpful support team when I cannot refund the money from the merchant. Reviewed on: 15th February 2024

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