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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Clear, easy and prompt.

Clear, easy and prompt. That's what I need. Reviewed on: 15th February 2024

good customer service

They refunded me immediately after knowing I got the scam Reviewed on: 15th February 2024

Very flexible banking.

Very flexible banking. Been with them nearly 2 years now and never had any complaints. Reviewed on: 15th February 2024

Easy to get in touch and issues promptly dealt with...

Easy to get in touch and issues promptly dealt with by a human Reviewed on: 15th February 2024

I am very happy with my banking.

I am very happy with my banking. The app is user friendly. Reviewed on: 15th February 2024

Daily expenses and abroad

Enjoy saving and using abroad excellent bank for daily expense and budgeting Reviewed on: 15th February 2024

Efficient banking, good interest rates

Efficient banking, good interest rates Reviewed on: 15th February 2024

Simple to use app

Simple to use app, quick alerts for money transfers: great that you can create multiple current accounts. Transfers to savings is simple, round up is good but difficult to build up decent amount at the higher rate. Reviewed on: 15th February 2024

Enjoy the 1% cash back on purchases & interest on ac...

Enjoy the 1% cash back on purchases & interest on account Reviewed on: 15th February 2024

Straight forward banking with benefits

Straight forward hassle free banking Reviewed on: 15th February 2024

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