Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

View other Chase Bank products

4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Banking for Smart People

It has been a new type of account but easy to master and an excellent experience Reviewed on: 15th February 2024

Very user friendly

Always at the end of the with a real person . Always happy to help. Love the rewards. Love the app all very user friendly especially for someone who often gets stressed by technology. Reviewed on: 15th February 2024

Easy all the way :o)

Sign up and confirmation of identity process simple, smooth and quick. App is well thought through, intuitive to use and provides useful information well. Reviewed on: 15th February 2024

Helpful to me

Very easy and quick to use would recommend to family and friends Reviewed on: 15th February 2024

Great app which is easy to use.

Great app which is easy to use. Alerts are given when using card payments. Queries are answered quickly via the app Reviewed on: 15th February 2024

Superb customer service every time.

Whenever I have had a query about my account or need advice on how to access specific services, the person answering my question has responded quickly, and has either answered my query immediately, or has provided a step by step response on how to set up direct debits, standing orders etc. Reviewed on: 15th February 2024

Very helpful and friendly service.

Very helpful and friendly service. Good communication Reviewed on: 15th February 2024

excellent seamless banking experience

excellent seamless banking experience Reviewed on: 15th February 2024

Great bank, good customer service and good perks

Great bank, good customer service and good perks Reviewed on: 15th February 2024

Took a leap

Took a leap and got chase out as their cash back offer was good since then my wages goes to chase and I haven’t looked back Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Black Current Account
from RBS 3.49 from 19 reviews
123 current account (discontinued)
from Santander 4.12 from 1277 reviews
M Plus account
from Virgin Money 4.35 from 33 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23036 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub