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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Chase is so well set up with fantastic support and i...

Chase is so well set up with fantastic support and it is easy to navigate the app. I also really like the top up feature and cash back. All in all a great bank. Very happy customer. Reviewed on: 15th February 2024

excellent service with cashback for most goods bough...

excellent service with cashback for most goods bought and no charges for use abroad Reviewed on: 15th February 2024

Easy to use and very good service and offers

Easy to use and very good service and offers Reviewed on: 15th February 2024

Best account I have ever had value for money and ins...

Best account I have ever had value for money and instant customer service if you have any issues I wish I had found this bank earlier nothing but high praise for from me. Reviewed on: 15th February 2024

It's been delightful to use the bank

It's been delightful to use the bank Reviewed on: 15th February 2024

Great Bank , Great service.

Great Bank , Great service. So easy to set up and use , also great benefits with no charges abroad , Reviewed on: 15th February 2024

Great cashback and customer service guaranteed

Guaranteed Cash Back on most spending, guaranteed great customer service when needed. Reviewed on: 15th February 2024

Chase are the very best digital bank ..

Chase are the very best digital bank that I have experienced. Immediate response to transactions, superb service and support with no hidden costs while on holiday. I Have been so pleased with the other services offered such as savings and chase community which really makes you feel part of the company. Reviewed on: 15th February 2024

All you could want from a bank card

Fast, simple, convenient and you get cashback. What more could you want. Not forgetting the great interest rate on savings Reviewed on: 15th February 2024

Excellent experience, better than any account I've had

Overall excellent experience and better than any other bank account I've had. Easy to use app, quick and simple to do nearly everything I need. Reliability and uptime of the app hasn't been 100% but very near it. Rewards can't really be beaten. Only negative for me is dealing with cheques, so I need to pay those in elsewhere and then transfer the money over. Reviewed on: 15th February 2024

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