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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

My account was so easy to set up.

My account was so easy to set up. It was the best thing i ever did. It is so easy to keep control of my money. The rewards are very handy. More than i got from my previous bank. I have already recomended Chase to a few friends. I also have a savings account which has one of the best interest rate on the market. Could be happier Reviewed on: 15th February 2024

I originally got this account for the 1% cash back.

I originally got this account for the 1% cash back. Then I realised that could use it abroad without any fees. I expected to use the account for a few months, yet 13 months later I’m still using the account. It’s gone from being my holiday account to my everyday. All my bills come out of the account. I really the enjoy numberless cards and that if a card is lost, you can generate a new one immediately. Reviewed on: 15th February 2024

easy to monitor

easy to monitor very good rewards Reviewed on: 15th February 2024

Customer service is efficient and responsive.

Customer service is efficient and responsive. Queries and problems are responded to with speed. Reviewed on: 15th February 2024

They are simply second to none with customer service...

They are simply second to none with customer service and providing a current account that pays you. Reviewed on: 15th February 2024

So easy to use and manage my money.

So easy to use and manage my money. Love the cashback and the linked savings features Reviewed on: 15th February 2024

I can’t fault it at all I’ve been using chase for ov...

I can’t fault it at all I’ve been using chase for over a year now and can say I’m very happy and will continue to use chase Reviewed on: 15th February 2024

Highly recommend Chase Bank.

Excellent service and communication. I have got my husband an account. When you need support they answer phone within minutes and so helpful. Reviewed on: 15th February 2024

Efficient, effortless banking.

Efficient, effortless banking. Easy to use app. Reviewed on: 15th February 2024

Great customer service when we had an issue.

Great customer service when we had an issue. Interest on savings and cash back. Fantastic Reviewed on: 15th February 2024

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