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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48937 reviews)

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4.94

Based on 48,937 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Thrill is in the Chase Exceptionally easy to use and often with decent interest, I've been hesitant to go elsewhere. Accessible for when travelling and brilliant smoothness ... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48937)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Answers phone in less than 2 minutes and always frie...

Answers phone in less than 2 minutes and always friendly helpful staff Reviewed on: 13th February 2026

Easy to navigate.

Easy to navigate. Like having separate pots of money to save for particular things Reviewed on: 13th February 2026

What an amazing bank excellent products and excellen...

What an amazing bank excellent products and excellent service Reviewed on: 13th February 2026

Its been a good bank with good savings available

Its been a good bank with good savings available Reviewed on: 13th February 2026

Excellent service

Excellent service, for current account and savings Reviewed on: 13th February 2026

Very clean app, does everything it should do well.

Very clean app, does everything it should do well. Reviewed on: 13th February 2026

The cash back on first 12 months was excellent - i s...

The cash back on first 12 months was excellent - i switched to using this rather than my AMEX credit card. Reviewed on: 13th February 2026

My experience with chase bank

My experience with Chase Bank has been excellent. Their customer service team is always prompt, professional, and helpful in resolving any questions or concerns. I particularly appreciate how user-friendly and well-organized their system is, whether online or through the mobile app. It makes everyday banking fast, simple, and stress-free. Reviewed on: 13th February 2026

International withdrawals at no extra cost

International withdrawals at no extra cost Reviewed on: 13th February 2026

New customer to chase.

New customer to chase. app is brilliant. Love the money back on purchases and great savings rate. Reviewed on: 13th February 2026

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