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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Everything is sorted in minutes

Everything is sorted in minutes no waits and automated calls Reviewed on: 15th February 2024

Excellent bank resolves issues fast and professional...

Excellent bank resolves issues fast and professional easy to use and helpful communications Reviewed on: 15th February 2024

Great Bank & Slick Mobile App

Great customer service when contacted. The app is one of the best banking ones that I have used across the market. The push notifications are particularly helpful when money enters and leaves your account and the advanced warning of direct debit payments is another great feature. Reviewed on: 15th February 2024

Had an excellent experience since day one, it’s the...

Had an excellent experience since day one, it’s the first time I have been able to use the extra features like round up’s and cash back on spend without any difficulties Reviewed on: 15th February 2024

App is very easy to use, when I have spoken to the c...

App is very easy to use, when I have spoken to the customer service they were very helpful. Reviewed on: 15th February 2024

Great App

Great App and the customer service is manned by real people and excellent. Also the 1% cash back is great. Reviewed on: 15th February 2024

Great app, easy banking & very generous rewards.

Great app, easy banking & very generous rewards. 1% back on debit card purchases up to £15/month so can earn £180/year Reviewed on: 15th February 2024

I have had a Chase account for about 9 months.

I have had a Chase account for about 9 months. It was easy to open, the app is very user friendly and loving the cash-back! Reviewed on: 15th February 2024

Chase account

Great current account with roundups Reviewed on: 15th February 2024

The app is easy to use

The app is easy to use & just works. Reviewed on: 15th February 2024

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